Privacy Policy

Last updated: October 2026

Who we are

This website is run by TGA Haulage Ltd (company number 09485837), trading as TGA Mixer Hire, 18 Orchard Walk, Yaxley, Peterborough PE7 3EZ. We are the data controller for the personal information described in this policy.

If you have any questions about this policy or how we use your information, contact us at tom@tgahaulage.co.uk or on 07962 024006.

What information we collect

We only collect the information you choose to give us:

• Hire enquiries: your name, company, phone number, email address, plant or site location, dates, number of trucks and any message you send.
• Job applications: your name, phone number, email address, the town you live in, your driving experience, your CV (if you upload one) and any message you send.
• Calls, emails and WhatsApp messages: the contact details and information you share when you get in touch with us directly.

When you visit the website, our web host also keeps standard technical logs (such as your IP address and browser type) to keep the site secure and working.

We don’t ask for sensitive information. Please don’t include things like health details or National Insurance numbers on your CV or in a form.

You don’t have to give us any information, but if you don’t, we may not be able to reply to your enquiry or consider your application.

How we use your information, and our legal reasons

• To reply to your enquiry, give you a quote and arrange and carry out mixer hire. Legal basis: it is necessary to take steps at your request before entering into a contract, and to perform that contract.
• To consider your job application, contact you about it and, if you are successful, start the recruitment process. Legal basis: taking steps at your request before entering into an employment contract, and our legitimate interest in recruiting staff.
• To keep your CV for up to 12 months in case a suitable role comes up. Legal basis: our legitimate interest in filling future vacancies. You can ask us to delete it at any time.
• To keep business and accounting records of the work we do. Legal basis: to comply with our legal obligations, such as tax and company law.
• To keep the website secure and working. Legal basis: our legitimate interest in running a safe, working website.

We will never sell your information or use it for unrelated marketing. We do not make decisions about you using only automated means.

Who we share it with

We only share your information with service providers who help us run this website and our business, and only so they can provide that service. These include our website host (SiteGround), our email provider and our accountants. Where we have a choice, we use providers who are bound by data protection law and who only use your information on our instructions.

We do not share your information with anyone else unless the law requires us to.

Transfers outside the UK

Some of our service providers, such as our email provider, Google (for fonts, and maps if you choose to use them) and Meta (for WhatsApp), may process information outside the UK, including in the USA. Where this happens, the transfer is protected by safeguards recognised under UK data protection law, such as the UK–US data bridge or the UK’s International Data Transfer Agreement.

How long we keep it

• Enquiries that don’t lead to work: up to 2 years, then deleted.
• Customer records: for as long as needed for our accounts and legal obligations (usually 6 years).
• Unsuccessful job applications and CVs: up to 12 months, unless you ask us to delete them sooner.
• Successful applications: kept on your staff file for the length of your employment.

Cookies and third-party features

This website uses a small number of essential cookies so that it works properly. Some pages include features provided by other companies, which may collect information such as your IP address, or set their own cookies, when you use them:

• Maps: our maps use OpenStreetMap, which does not set cookies. The “Get directions” link opens Google Maps, which has its own privacy policy.
• Fonts: some text styles may be loaded from Google Fonts.
• WhatsApp: the chat button opens WhatsApp, which is run by Meta.

We don’t use advertising or tracking cookies. You can block or delete cookies in your browser settings.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the information we hold about you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete your information;
• ask us to restrict how we use your information;
• object to us using your information where we rely on our legitimate interests;
• ask us to transfer information you have given us to another organisation (data portability).

To make a request, email tom@tgahaulage.co.uk. There is no charge, and we will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.